Privacy Policy

By using our service you consent to us (Easy Bill Pay Pty Limited ACN 167 062 526 and our related bodies corporate) and some other entities collecting, using, holding and disclosing personal and credit information about you. You can find out more about how we deal with your privacy by viewing our privacy policy at If you do not provide us with this consent or provide us with your personal information we may not be able to provide our services to you.


We may collect, use, hold and disclose personal and credit information about you for the purposes of providing you with the services you have requested including paying your bills, direct marketing of products and services by us and managing our relationship with you.

Personal information includes any information from which your identity is apparent.


What personal information do we need to collect?

If you want to use the EBP service then you will need to provide us with:

  • Your name
  • Your contact number
  • Your email address
  • Your bank account details
  • Your credit and/or service provider details and relevant account/ reference/biller numbers
  • Your billing address

You may gain access to the personal information that we hold about you by contacting us. A copy of our privacy policy can be obtained at or by contacting us at Our privacy policy contains information about how you may access or seek correction of your personal information and credit information, how we manage that information and our complaints process.


Exchange information

we may exchange personal and credit information with the following types of entities, some of which may be located overseas. Please see our privacy policy for more information.

  • Your creditors or service providers
  • Any industry body, tribunal, court or otherwise in connection with any complaint the products or services we have provided to you
  • Any person where we are required by law to do so
  • Any of our associates, related entities or contractors
  • Any person considering acquiring an interest in our business or assets
  • Any organisation providing online verification of your identity
Customer identification

We may disclose personal information about you to an organisation providing verification of your identity, including on-line verification of your identity.


Obtaining personal, financial, and credit information from a service or credit provider

you appoint us your agent to seek and obtain information from your credit and/or service providers on your behalf for the purposes of providing you with the services you have requested. .

You appoint us as your agent to obtain your personal and financial information including:

  • Bills from your service and/or providers;
  • information held by any creditor or credit/and or service provider; and
  • obtaining documents and other information on your behalf relevant for the purposes of providing the service you have requested.


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